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Get Licensed’s Training Guarantee

Our prices will always be the lowest you’ll find online. We’ll refund you in full if your courses is cancelled, voided or if you don’t like the course you’ve booked and attended. See below for full details

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What’s included

Best price promise

We offer price match if you find the same course cheaper elsewhere online.

Payment protection

Your course fee is safely protected in escrow till the training takes place - we’ll refund you in full if your course is cancelled or voided.

Don’t like the course? Get a full refund

Get a full refund if you don’t like the course you’ve booked. Terms apply - read the small print here .

Best price guarantee

We offer price match if you find the same course cheaper elsewhere.

Instant eLearning access

Get FREE access to eLearning course materials instantly after you book

100% money back guarantee

Get a full refund if you don’t like the course. Terms apply.

£0 booking fee

We never charge any booking or hidden fees

Top-rated training

Over 90% of our customers pass the exam in the first attempt.

What if I find a course cheaper elsewhere?

We work hard to ensure our prices are the lowest you’ll find online for the same course. If you find the same course advertised by us cheaper elsewhere, talk to a member of our team now and we’ll offer you price match.

*Price match is only offered when the exact same course is available elsewhere at a lower price.

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Can I really get a full refund if I don’t like the course?

Yes, you can a full refund if you do not like the course. You can read the small print here:

  • You must attend the course on time. If you are late to the course you will not qualify.
  • You must not attempt any assessments or exams.
  • If you were asked to leave the course due to ID documents, failure to complete prior assessments (eLearning) or English assessments, you will not qualify for the refund.
  • You will not qualify for the refund if you were asked to leave the course by the trainer for causing disruption or nuisance.
  • You must inform us within 24 hours of leaving the course that you wish to exercise the Get Licensed Money back guarantee.
  • You cannot exercise the Money back guarantee if the reasons for leaving the course are anything beyond your dislike for the course.

I booked a CCTV course with Get Licensed a few weeks ago. When I went on the course I didn’t like the course content. It didn’t feel like a career I wanted to pursue. I left the course after lunch break thinking I’ve lost my money. I was very pleased when they offered me a full refund when I told them I didn’t enjoy the course. If anyone is looking for a security course, contact Get Licensed. 5 stars to the helpful staff.

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We are open 7am to 8pm on weekdays and 10am to 7pm on weekends. If you need help outside these hours, visit our help page to find answers to the most commonly asked questions.

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